How to Replace the Print Head on a Fargo DTC1500 ID Card Printer

How to Replace the Print Head on a Fargo DTC1500 ID Card Printer

14th May 2025

Over time, the print head of your Fargo DTC1500 printer may wear out and need replacement. Whether you're experiencing poor print quality or a hardware error, replacing the print head is a straightforward process if done carefully. Follow this step-by-step guide to safely and successfully replace the print head and get your printer back in top shape.

Tools You’ll Need:

  • Flathead screwdriver

  • Torx screwdriver (for ground cable screw)

  • Your new Fargo DTC1500 print head

Step 1: Power Down and Disconnect

Before doing anything, turn off the printer and disconnect both the power and USB cables for safety.

Step 2: Access the Print Head

  1. Tilt the printer onto its back for easier access.

  2. Remove the adhesive tape from the print head cover.

  3. Use a flathead screwdriver to gently lift and remove the print head cover.

Step 3: Remove the Old Print Head

  1. Pull the two plastic tabs inward and pull upward to loosen the print head.

  2. Unlock the print head by moving the white push rod to the right.

  3. Now you can pull the print head assembly upward and out of the printer.

  4. While holding the print head mount, rotate the print head away from you to release it.

Step 4: Disconnect and Transfer Wires

  1. Remove the Torx screw that secures the ground cable.

  2. Gently disconnect the cable connector, being careful not to bend or damage the pins.

  3. Connect the cables to your new print head, matching the previous configuration.

  4. Make a note of the print head resistance value — this is usually printed on a label or etched on the part. You'll need this later during reconfiguration.

Step 5: Install the New Print Head

  1. Reconnect the ground cable and secure it with the Torx screw you removed earlier.

  2. Clip the new print head onto the mount.

  3. Insert the print head mount assembly back into the printer.

  4. Ensure that the white push rod is correctly positioned to the right side of the tab.

  5. Replace the print head cover.

Step 6: Reconfigure the Printer Settings

  1. Reconnect the power and USB cables, then turn the printer back on.

  2. On your computer, click Start, then Devices and Printers.

  3. Right-click on the DTC1500 card printer icon and select Printing Preferences.

  4. Click the Toolbox button.

  5. Go to the Advanced Settings tab.

  6. Update the head resistance value with the one recorded from your new print head.

  7. Click Apply, then OK.

All Set!

Your Fargo DTC1500 is now equipped with a new print head and ready to resume high-quality printing. If you encounter any issues during this process, consult your printer’s user manual or contact a certified service provider for assistance.

Need help or prefer a professional to handle it? Our technicians are experienced in Fargo printer repairs and can assist you with any step — just contact us for support.